Legal Notice

1. Store Identification

This notice concerns the online store at https://toshoknifearts.shop. The store uses the name toshoknifearts.shop and the customer email info@toshoknifearts.shop.

A domain name is not, by itself, a legal company name, a business registration number, a registered trade mark or proof of a physical establishment in Canada.

2. Customer Contact

For enquiries about products, purchases, delivery, returns, safety or website content, email info@toshoknifearts.shop. Include an order number if one is available and explain the issue clearly.

We aim to respond within two business days. This service target does not extend a legal deadline. An email address is a customer support route; it does not replace a physical address, telephone number or other seller details where the law applicable to a distance purchase requires them.

3. Purpose of the Website

The website displays goods and allows customers to submit purchase orders online. The listing for an individual product and the final checkout provide information relevant to that transaction.

A general statement in this notice does not replace the actual product specifications, a required safety warning or mandatory information that must be given before purchase.

4. Seller Information and Distance Contracts

The actual seller must provide its true legal identity and the contact details required by the rules applicable to its business, the product and the customer’s location.

Some provincial rules require specific information before an online purchase and in the contract confirmation. Québec distance-contract rules, for example, may require the merchant’s name, address, telephone number and other transaction details. The website name and email printed in this notice do not replace those required facts.

This notice does not assert a company registration, tax number, physical location, authorised representative or telephone number that has not been established. Required operator information must be accurate and provided where applicable.

5. Shopify’s Role

Shopify provides ecommerce infrastructure used by the store. It is not identified in this notice as the seller of the goods offered here or as the customer contact for a missing parcel, product claim or return.

A separate Shopify consumer service that a customer chooses to use may have its own terms and privacy information. Questions concerning a purchase from this store should be sent to info@toshoknifearts.shop.

6. Knife Safety and Legal Compliance

Sharp products require safe handling, storage and transport. Review the real specifications and safety information for the item purchased, and keep blades away from children.

We do not intend to offer a product prohibited for sale, import or supply to a Canadian customer. The legal classification of a knife depends on its actual design, mechanism and circumstances; a general website notice cannot classify every product.

If an item or destination is legally ineligible, the order will not be fulfilled and a payment collected for an order we cannot accept will be released or refunded. We will not ask customers to make inaccurate customs declarations or bypass carrier restrictions.

7. Prices and Delivery

The checkout shows the currency, applicable taxes and order total before purchase. All accepted orders receive free standard shipping.

Estimated total delivery to Canada is 15–20 calendar days from order placement, including the usual 1–2 business days of processing. An individual delivery commitment or applicable mandatory rule may provide different rights.

8. Returns and Consumer Rights

Our voluntary policy allows a return request for eligible goods within 30 calendar days after delivery. We provide a reasonable standard return method for eligible returns and charge no restocking fee.

Applicable legal warranties, remedies for defective or misdescribed goods, distance-contract cancellation rights and other mandatory protections remain effective regardless of our voluntary return deadline.

9. Content and Intellectual Property

Website text, photographs and other material may be protected by rights belonging to their respective owners. Customers may browse the site and retain their purchase details for ordinary lawful purposes.

A displayed product name or style does not, by itself, establish that this store is affiliated with a third-party manufacturer. We do not claim ownership of another party’s protected material merely because it appears in a product description.

10. Accuracy and Corrections

We seek to provide clear product and customer information. If you identify a potentially material error, email us with the page and relevant details.

A correction to a website page does not, by itself, change an accepted purchase or remove a legal warranty. A general notice is not a blanket exclusion of responsibility for misleading information.

11. External Services

Links to carriers, payment providers or other independent services may help customers complete a purchase or follow a shipment. Such services may have their own terms and privacy notices.

We remain responsible for duties that apply to our own conduct and the integrations we choose to use. Contact us if a link we control appears harmful or inaccurate.

12. Privacy and Messages

Our Privacy Policy explains how personal information is used for the store, relevant providers, customer requests and complaints. Promotional messages are separate from order communications and are handled according to applicable Canadian requirements.

Do not email complete payment card details, security codes or passwords to our support address.

13. Complaints and Reports

To report suspected unlawful content, a product safety issue or an order complaint, email info@toshoknifearts.shop with sufficient information for a fair review.

Contacting us directly can help resolve a concern, but does not prevent a customer from exercising a legal right or approaching a relevant consumer, privacy or other authority.

14. Liability, Applicable Law and Changes

Nothing in this notice excludes liability or consumer remedies that cannot legally be excluded. The rules applicable to an individual purchase depend on the transaction and relevant mandatory law. This notice does not impose an exclusive foreign court or require a consumer to waive local protections.

We may update this notice to correct information or reflect changes in the store or applicable law. Posting an update does not take away rights associated with an order already accepted.

Store name: toshoknifearts.shop
Website: https://toshoknifearts.shop
Email: info@toshoknifearts.shop